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| Leave the old technology behind and receive your payments faster! |
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PAPER CLAIMS PROCESSING IS OUTMODED!
In principle, the medical billing process is a simple operation:
1. The doctor provides a service to the patient.
2. The doctor charges a fee for that service.
3. The patient is responsible for paying the doctor and has several payment options:
a. The patient pays the bill himself.
b. The patient's insurance company pays the bill.
c. The insurance company pays a percentage; patient a pays a percentage
(a co-payment)
The long paper process:
After a service is rendered to a patient, someone in the doctor's office usually completes the claim form provided by the patient or by the insurance company for payment. It is then put in the mail.
Several days later the insurance company receives the claim form. Someone in the mailroom sorts it. It is sent to claims processing where someone enters the information into a computer.
IF, and only IF all the information is correct, it moves on through the company payment system for approval or disapproval. If it is approved, a check is sent to the doctor and payment is received. This entire process usually takes three to six weeks to accomplish, depending upon the insurance company. Medicare takes a minimum of 14 days, after approval, to process a payment check.
This is as smooth as the process can get when paper claims are used.
WHAT IF THE CLAIM FORM REJECTS?
The claim form rejects and is sent back to the doctor UNPAID!
The doctors office will now have to correct the mistake or omission and resubmit! How much time does a simple error add to the payment process? Days, weeks, it could be a month or more.
DO YOU REALLY WANT TO WAIT THAT LONG FOR YOUR MONEY?
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